Q: Are you a manufacturer? Can you guarantee the delivery of large orders?
A:Well born was founded in 1996 and has been focusing on the research and development and manufacturing of high-end healthy electric heating products for nearly 30 years. We are the leader of the National Water Heater Standards Committee and a high-tech enterprise in Guangdong Province.
2 The water heater industry in this region ranks top three;
China's electric water heater industry Top 10.
3 The self-owned factory covers an area of more than 50,000 square meters, and the storage turnover capacity of 3 outsourced warehouses with a total area of more than 40,000 square meters.
4 The scale advantage of annual output value exceeds 600 million, and 8 production lines can produce 10,000 units per day. Delivery guarantee.
5 Enamel powder/plates/and other key raw materials are imported
6 With more than 500 various patent certificates.
Q: Where is your company located?
A: Our factory is located in the High-tech Zone of Ronggui Town, Shunde District, Guangdong Province, the capital of China's small household appliance manufacturing.
It is about 50 minutes' drive from Guangzhou Baiyun Airport and about 1.5 hours' drive from Hong Kong International Airport.
Our large electric water heater showroom covers an area of about 3000㎡.
Q: What are your main products?
A: We are a water heater manufacturer that has been focusing on the research and development, production and manufacturing of mid-to-high-end healthy electric water heaters and water tanks for 30 years.
The full product line includes:
1: 8 major product series: including more than 700 different models of electric water heaters and water tank products.
Products include: full range of electric water heaters and water tanks, including stainless steel/enamel tank series, horizontal/vertical/square/round (cylindrical)/flat/large capacity (100-500L) models, fast heating models, tankless (instant) models, plastic/metal shells, mechanical/digital/LED/LCD controls, Wi-Fi function, stainless steel/copper/enamel heating element water heaters and water tanks.
2: The capacity range of electric water heaters:
5L-500L, and supports customized development.
Q: What kind of services can we provide?
A: 1: OEM/ODM is the main form, and we support a variety of business cooperation: SKD, OA, technical support, agency, brand operation.
2: Our customers cover 96 countries and regions around the world, and our core customer group exceeds 300 well-known domestic and foreign brands and has long-term cooperation with our company.
We are a five-star supplier of Haier, Vanward, Macro, Thermex, DNS, Rinnai, Rheem, Ferroli, etc.
We have opened up point-to-point full-process delivery capabilities covering the Middle East/Central Asia.
Q: How we work for OEM
A:1. Familiar with all customer requirements (conventional off-the-shelf products or customized models).
2. Detailed quotation, clear requirements.
3. Discuss further needs or concerns.
4. Double confirm the model, continue to select materials, colors and core parts of the water heater.
5. Both parties approve the details and requirements (materials, colors and parts, etc.).
6. Start production after receiving payment and confirming the drawings.
7. Update the production process to customers from time to time.
8. Take photos for inspection and confirmation before shipment (domestic customers can visit for inspection).
9. Prepare for delivery and transportation and pay the balance.
10. Send pick-up documents (CI, PL, BL & CO, etc.) by email or courier.
It is our consistent business purpose to make all customers and consumers satisfied with our high-quality products and online services.
Q: How does your factory do in quality control?
A: Quality is the first priority, our mature quality control system:
1: We have more than 50 QC members with more than 10 years of work experience. Their daily work includes IQC, LQC, FQC, OQC, SQE, QA and inspection.
2: Passed ISO9001:2005 quality management system, with 3C, CE, CB, KC, RoHs, EMC certification.
3: Our product customer recall rate is less than 0.1%, customer inspection one-time pass rate is 99.9%, and after-sales repair rate is less than 0.5%. Customer satisfaction exceeds 99.9%.
Q: Support customization by capacity?
A: We have a complete range of electric water heater products, 8 main series, including more than 700 different models of electric water heater products,
The capacity range of electric water heaters: 5L-500L, and support customized development.
Q: Payment and delivery terms
A: The delivery time is about 30-45 days after receiving the deposit.
TT prepayment of 30% deposit + 70% balance before loading, L/C at sight is also acceptable.
Q: What is your minimum order quantity?
A: The minimum order quantity is 100 pieces, we try our best to meet your requirements.
Q: Can I get a sample?
A: Way 1: If you can afford the freight, we can provide free samples.
Way 2: Yes, we provide free samples, but you need to pay the sample fee first, and we will refund the sample fee when we receive your bulk order.
Q: What is your packaging method?
A: We use normal export packaging with clear labels on the outer layer, and we can also accept customer-specified ones.
Q: Shipping stage
A: 1. Make sure all packages are packed well and no items are left.
2. Fumigation treatment of wood is carried out according to customer requirements in the United States or European countries.
3. Directly shipped to customers by our logistics; delivered to customers' freight forwarders or warehouses.
4. Send pick-up documents (CI, PL, BL & CO, etc.) by email or express.
5. Help solve any customs clearance or other transportation problems.
